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We understand that our software is an important part of your company process. Client satisfaction is our goal. This is why we have 10 support desk employees who will be happy to support you and answer all of your questions. 


Support Tool

Download our Support Tool, for remote assistance

Need help? Contact details and accessibility 

Telephone

The helpdesk can be reached on working days from 08:00 to 17:30 hours.
Tel.: +31 (0)418 – 576 030

E-mail

You can also ask your questions by e-mail. In order to be of service to you quickly, we would like to ask you to send us a clear description, possibly supplemented with examples, screen prints and any other relevant information. This enables us to help you quickly.  Email: support@credittools.nl  

[service style=”small”  title=”Remote help” icon=”eye-open”]

In order to provide you with good service, we may ask you to install our support tool, which will enable remote viewing so that we can further analyse the problem.

Upload your files

You can upload your files to our ftp server, please contact our support desk for this. Make sure that you compress the database files before uploading them.
You are unable or not allowed to use an ftp server? Then please contact our support desk, they will help you with our upload tool.

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